849 Boyd Avenue, OttawaMon–Fri · 8 am–5 pm 613-792-7676

EMAIL THE SMRO TEAM

Less typing.
Let’s take a look.

Scan your vehicle details from a photo, tell us what’s happening, then send us an email. Or just type—it’s entirely up to you.

Ready to book? Request an appointment ↗

01 / YOUR VEHICLE

Start with a photo Optional

Take a clear photo of the VIN on your door placard or dashboard. We’ll read the VIN and look up the year, make, model, engine and trim where available. You can also type everything yourself.

Photograph only the vehicle details. Keep names, addresses and payment details out of the picture. One photo at a time, up to 12 MB.

Reading a photo with a VIN or selecting “Look up vehicle” sends only the VIN to NHTSA’s public vehicle database. Your photo and contact details are not sent. Lookups may not include every engine or trim option.

02 / HOW CAN WE HELP?

Tell us what you’ve noticed.

Prefer speaking? Tap the microphone on your phone’s keyboard to dictate your message.

* Required. We can reply to the email address you send from.

03 / REVIEW & EMAIL

Ready for the SMRO team.

Check your message, then open your email app to send it to contact@smroauto.com.

Book online ↗EmailCall